NHS

Simplifying Healthcare Messaging

From Jargon to Viral: How We Helped the NHS Engage 1 Million Patients in 30 Days.

1 million+ views in the first 30 days.

Viral hit in 2 weeks.

Continuous, replicable growth system

The NHS needed to take its messaging into hyperspace.

Faced with a galaxy of data, technical jargon, and a wildly diverse patient audience, they needed a way to simplify complex healthcare content and deliver it to patients during the pandemic—quickly and effectively.

With limited resources, this digital-first campaign had to hit like a photon torpedo.

The ScienceFriction Strategy™ Solution:

  • We re-engineered dense, data-driven health advice into snappy, patient-first content that felt accessible and actionable. Think healthcare translated for Earthlings.

  • We designed a cohesive strategy across social media, email, and other digital platforms to reach patients wherever they already were.

  • By tapping into relatable pain points and crafting messages tailored to different cultural groups, we created viral, shareable content that felt human—not robotic.

The Results

1 million+ views in the first 30 days.

Viral hit in 2 weeks.

Continuous, replicable growth system

Key Takeaways for B2B Science and Tech Brands:

  1. Simplified messaging builds trust and engagement with non-technical audiences (whether they’re patients or investors).

  2. A scalable framework for delivering content across multiple channels creates long-term ROI.

  3. Human-first storytelling can turn even technical content into shareable gold.

If the NHS can go viral with the right strategy, imagine what your brand could do.

(Spoiler: It’s more than you think.)

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